Privacy policy

Effective Date: [15-JAN-25]

Pet Odyssey ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details, provided when you:

    • Place an order
    • Subscribe to our newsletter
    • Contact customer support

  • Non-Personal Information: IP address, browser type, device information, and website usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and promotional offers
  • Improve our website and services
  • Detect and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Shipping carriers, payment processors, and email marketing platforms
  • Legal Authorities: When required to comply with laws or protect our rights

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Personalize your experience
  • Analyze website traffic

You can manage cookie preferences in your browser settings.

5. Data Security

We implement security measures to protect your information. While no method of transmission over the internet is 100% secure, we strive to use industry-standard practices to safeguard your data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving promotional emails by clicking the "unsubscribe" link in our communications

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated "Effective Date." Your continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: petodyssey115@gmail.com

Thank you for trusting Pet Odyssey with your pet care needs!